Help Centre

Listed below are some commonly asked questions by our customers. However, if you cannot find your answer here, please either leave our Customer Service Manager a message at or chat with our online helpdesk.

Since we don't use any bot, If you cannot find someone on the online helpdesk that responds to your questions, do leave us a message and we'll get back to you the soonest possible.


Commonly asked questions:-

1. How To Use My Discount Code

2. How To Remove Links From My Magnetic Bracelet

3. How To Operate The Clasp Of My Magnetic Bracelet

4. How To Add My Information For Engraving 

5. How To Tighten or Loosen Magnetic Bracelet's Clasp